Last updated: September 1, 2026
These Terms of Service govern use of RingBack, a missed-call text-back service operated by Jefferies Growth Co. ("we," "us," or "our"). By using this service, either as a business client or as a customer texting with a business that uses RingBack, you agree to these terms.
RingBack automatically sends a text message to a customer's phone when their call to a client business goes unanswered, and holds a short text conversation to collect basic details (such as the reason for the call and a preferred time) before notifying the business to follow up.
RingBack sends text messages on behalf of participating businesses to customers who called those businesses and reached a missed call. Messages are sent only to consumers who first placed a call to the business. We do not send marketing messages, and we do not send messages on behalf of any third party unrelated to the business the consumer called. Message frequency varies based on the conversation, typically 2-6 messages per interaction. Message and data rates may apply. Reply STOP at any time to cancel and receive no further messages, or reply HELP for assistance. You can also reach us at aj@jefferiesgrowthco.com. Carriers are not liable for delayed or undelivered messages. Consent to receive messages is not a condition of any purchase.
RingBack facilitates communication between a business and its customers. We do not guarantee that any business will respond, complete a job, or fulfill any request made through the service.
The service is provided "as is." Jefferies Growth Co. is not liable for any indirect, incidental, or consequential damages arising from use of the service, including missed messages, delays, or errors in automated responses.
We may update these terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated terms.
Questions about these terms can be sent to aj@jefferiesgrowthco.com.