Last updated: September 1, 2026
Jefferies Growth Co. ("we," "us," or "our") provides RingBack, a missed-call text-back service used by local service businesses. This policy explains what information we collect and how we use it.
When a customer calls a business that uses RingBack and the call is missed, we collect:
We use this information solely to operate the RingBack service: to send an automated text reply on behalf of the business, to hold a conversation to gather the details needed to schedule a job, and to notify the business owner so they can confirm and follow up with their customer.
By calling a business's published phone number, a caller is initiating contact with that business. If the call is missed, our system sends a single automated text reply to continue the conversation the caller started. Message frequency varies based on the conversation, typically 2-6 messages per interaction. Message and data rates may apply. Reply STOP at any time to opt out of further messages, or HELP for assistance.
RingBack sends text messages on behalf of participating businesses to consumers who called that business and reached a missed call. Message frequency varies based on the conversation, typically 2-6 messages per interaction. Message and data rates may apply. Reply STOP at any time to cancel and receive no further messages. Reply HELP for assistance, or email aj@jefferiesgrowthco.com. Carriers are not liable for delayed or undelivered messages. No mobile information or messaging consent is shared with third parties or affiliates for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We do not sell, rent, or share customer phone numbers or message content with anyone. Information collected is shared only with the specific business the customer contacted, so that business can respond to the inquiry.
Conversation data is retained only as long as needed to fulfill the service and support the business relationship, and is deleted or anonymized upon request.
Questions about this policy can be sent to aj@jefferiesgrowthco.com.